Optimize sharing of telephony resources (Network, Station, Voice, Fax, Conference) and speech resources (Text to Speech,
Automatic Speech Recognition) between users through TCP/IP networks.
Manage a user list with permissions on file access, resource usage, calls and SMS.
Manage a list of rates to compute call and SMS income.
Enforce user limits on total or peak number/duration/income of calls and total number/income of SMS.
Build global and per user statistics on number/duration/income of calls and SMS.
Voice Services are developed using VoiceXML scripts or any .NET language for advanced services.
Voice Services can:
Receive incoming calls.
Place outgoing calls.
Link, Unlink channels together. (Disconnection of a channel disconnects linked one)
Bind, Unbind channels together. (Channels listen to each others)
Play tones, wav files and streams.
Record to wav files and streams. (Streams support combination of filters such as pitch,reverb,vibro,mix,agc ...)
Record two channels together to wav files and streams.
Detect voice type. (Human, Machine, Fax)
Say text using TTS (Text to Speech)
Recognize speech using ASR (Automatic Speech Recognition)
Receive, Send faxes.
Receive, Send SMS.
Execute VoiceXML scripts.
Voice Services call statistics and channel traffic are monitored using a web browser or in real-time using a graphical application.